Is it safe to travel?
You can find daily updates on the travel restrictions in place in different countries around the world here. All operators, airlines, hoteliers and transport companies have gone to great length to ensure your travels are safe.
How long are travel restrictions likely to be in place?
The UK government has announced its new traffic light system for international travel, with travel to green list countries opening from May 17th. You can see the full list here.
Should I be worried about booking a holiday?
Any holidays booked through Prima Holidays are financially protected by the tour operator operating the tour, either through ABTA, AITO, ABTOF, TTA (or similar) and/or ATOL, meaning the government's travel financial protection schemes will refund you should travel restrictions prevent you from going or cause the trip to be cancelled.
I've booked a holiday. Can I cancel or postpone it?
Please make contact with the tour operator with whom your booking has been made, to discuss your booking. You will be able to find information relating specifically to cancellations or rebooking options on the operators' website. Alternatively, contact information can be found on your confirmation invoice.
Who can I speak with to discuss my booking?
If you have any concerns about a trip you have booked though us, please contact the operator as above.
What happens if my holiday is cancelled?
If your holiday has to be cancelled the operator will be in contact with you to discuss your options.
Is it safe to book?
Please check the Foreign Office's guidance on travelling to your chosen destination.
I'm interested in booking a trip for 2021. Who can I speak to?
If you'd like any information on our future trips please contact us using the link here, or using the email enquiry button on the trip page.